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- Information professionals are concerned at all times with
the quality of both the information they acquire and the information
they provide. With the contemporary recognition of information
as a high profile product with an intrinsic value, comes an increasing
emphasis on its quality. This book, arising from a highly successful
international seminar organized by NORDINFO, brings together
a set of valuable insights into the management of quality in
information systems, services and products. As the costs and
benefits of modern information services are subjected to critical
scrutiny, with increasing competition in the information market,
and an ever-increasing demand from researchers, business, and
the wider public for relevant information through effective channels,
the issue of information quality has become a central theme of
modern information management.
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- ISBN 0 947568 43 3
- 1990
- £22.00/US$42.00
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- 'Both managers and researchers of information services
will find this to be a rewarding work. It is not filled with
easy answers for either, but it is an honest work that reflects
and illustrates the problems that confront us if we are to begin
to understand more fully the problem of quality in information
services.... It is highly recommended for managers and as absolute
must for researchers in the field.'
- Special Libraries
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- 'challenging and fresh in its approach and subject matter.'
- Australian Library Review
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