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- Information can be bought, sold, and traded; stored, accessed,
developed, and erased; upgraded, downgraded; shared, classified,
and stolen. How does this 'lifeblood of business' circulate through
the veins of organisations? Do companies make the best use of
the information available? Can anything be done to enhance the
quality of communication within organisations?
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- This book provides answers to these questions. It analyses
the way informal information moves through a company, assesses
its importance and value to the effective functioning of the
organisation, and considers the influence of hierarchical management
structures on the type and quality of formal information flows
through a company. Examples of existing methods of improving
lateral communication within companies are given, and the book
goes on to suggest a new way of tapping the information resource
latent in the personnel of a company.
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- ISBN 0 947568 15 8
- 1986
- £15.00/US$29.00
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- 'a well written and extremely interesting book.... it
goes straight to the heart of present day problems arising from
the transition.... to the new information society.'
- Journal of Documentation
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- 'an enjoyable book there is plenty of good common sense
enlivened with apt illustrations. The subject is a complex and
difficult one, and the authors have a direct, readable style.'
- Inform
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- 'brings together concepts of organisational culture, group
dynamics and network technology in a useful, concise and readable
way.'
- Assistant Librarian
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- 'suitable reading for all levels of management because
it is well-written, has no technical jargon, and has a universal
message.'
- Computing Reviews
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- 'This book is highly entertaining while delivering a serious
message; the need for objective and unambiguous communication
in organizations.'
- Library Review
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